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Church View Family PracticeBangor Health CentreNewtownards RoadBangor, BT20 4LDTel: 028 91515215
If you haven't yet registered for online appointments or repeat precriptions please pop into Reception to request an individual patient log on (unfortunately this cannot be posted out due to Patient Confidentiality).
Routine appointments can be made for the doctor of your choice, by telephone or in person or by secure internet access. Surgery times are between 08:30 – 10:30, 11:00 – 12:30 and 14:50pm – 17:00.
You do not have to be sick to see your GP. Routine checks are encouraged every 3 years or annually if you are over 75 years. Please contact reception to arrange a general health check.
For emergencies during surgery hours telephone 028 91515215 or you may contact the practice in a genuine emergency on 028 91515269.
If you feel it is necessary to speak to the doctor please phone the general enquiries line before 11:00 and leave details with the receptionist. A doctor will endeavour to phone you back within 24 hours. Please note that this may not always be possible, therefore if your call is urgent please inform the receptionist. Our receptionists will be able to assist with administration queries and provision of test results if the doctor has reviewed them and therefore they will ask for the reason for the call to ascertain if it is a clinical (doctor) or administrative (reception) query.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. Treatment room nurses are also on duty from 08:30 – 17:30 Monday to Friday. They will provide dressings, immunisations, suture removal, ear syringing, blood sampling.
If a patient relative or friend becomes unwell whilst visiting with you and is not able to attend their own GP, please contact reception for an appointment or request a telephone call with a doctor.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We consider 'Did Not Attends' to be wasteful of appointments in that it prevents other patients from accessing medical attention in a timely way. Repeatedly booking and missing appointments without cancelling will result in removal from our practice list as we will determine that patient/doctor relationship has broken down.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
We are a training practice and medical students will occasionally be attached to the practice for training purposes.
Patients will be asked if they consent to a student being present.
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