GP PRACTICE remains open -
Our GP services remain open throughout the COVID pandemic. The normal appointment system however has been suspended and all calls will be triaged by our GP's to determine if it is necessary to examine you face to face.
General advice on COVID 19 symptoms can be discussed with NHS 111 phone line. Further advice can be obtained on - https://www.publichealth.hscni.net/covid-19-coronavirus
Otherwise, if you are concerned about your health, continue to approach your GP for advice using our usual practice number 91515215.
CORONAVIRUS ADVICE - see the page labelled Coronavirus.
CHURCH VIEW FAMILY PRACTICE
CORONAVIRUS CHANGES TO OUR PROCESSES TO REDUCE PATIENT FOOTFALL & ENSURE WE CAN STAY OPEN TO TREAT OUR PATIENTS & PROTECT OUR WHOLE PRACTICE TEAM
CLOSURE AT LUNCHTIME – From Monday 23rd we will be closed between 1 – 2pm daily. For URGENT acute medical attention please phone 91515215.
We are moving to Telephone triage of Appointment requests. If your requirement is NON URGENT please avoid making contact. The reception staff may require more detail from you. Online bookings can no longer be made for appointments.
Repeat Prescriptions orders are now going to Nominated Chemists – Please ensure you name a chemist for these to go to. These will now take 96 hours to process. Repeat line is 91515315.
Do NOT over order medications – this is a Health Board Directive – items MAY be rejected.
Acutes (medications that are NOT on repeat)– Can still be request via reception staff on the phone 91525215 and collected from reception, by an infection free patient.
Attending the Practice - Please DO NOT come down to the Practice unless ABSOLUTELY NECESSARY - We ask that all contact be made by telephone. This ensures the building remains infection free.
We will NOT be issuing sick-lines for Coronavirus symptoms, certificates can be obtained via https://111.nhs.uk/isolation-note/
Sicklines for other conditions are now being emailed out to patients.
We ask that you only come to the Treatment Room and Blood clinic by planned appointment tel 91515254.
PLEASE REMEMBER TO BE PATIENT WITH OUR STAFF –THEY ARE HERE TO HELP YOU AND THEY WILL HAVE CONCERNS TOO
REASON FOR APPOINTMENT -
With the increased spread of CORONAVIRUS – The GP’S have asked our Reception team for the REASON when patients are booking appointments.
This is to ensure any patients who have suspicious symptoms are NOT BROUGHT INTO THE HEALTH CENTRE.
WE ASK THAT YOU PLEASE RESPECT OUR REQUEST
REPEAT PRESCRIPTIONS -
FROM 13.3.2020 WE ARE ASKING PATIENTS TO NOMINATE A CHEMIST
TO COLLECT YOUR PRESCRIPTIONS & ALLOW 72 HOURS TO PREPARE
- THIS IS TO REDUCE FOOTFALL IN THE BUILDING
PLEASE REMEMBER TO BE PATIENT WITH OUR STAFF
GP RETIREMENT - Dr Crawford has retired as a partner in the Practice as of 30 November. He has been in Bangor Health Centre for over 30 years and will be greatly missed by our team. We wish him the very best for his retirement and will be welcoming him as locum to support the Practice.
PRACTICE NAME - We have changed our Practice name to reflect Dr Crawford's retirement to CHURCH VIEW FAMILY PRACTICE. Our phone and repeat prescription lines will also change to our new name in due course.
FLU CLINICS - Our flu dates are now finished. If you have missed the flu vaccination and are aged 65+, or have a health condiditon eg, asthma, diabetes, copd, heart disease, please contact the Practice to book into the flu catch up clinics. Thank you.
Getting the most from your health service - Excellent advice leaflet attached.
3 Before GP - Getting the most from your health service
Family Planning in Bangor has some clinic cancellations - Please see the attached document for informationon current clinics.
Family planning clinics
GDPR - New regulations come force on 25.5.18 The Practice is currently setting objectives and working towards this.
NEW COMPUTER SYSTEM - Our new computer system has been in place for over 1 year ! Thank you for your patience with our learning experience. Debbie Nield, Practice Manager. 12.12.18
Sexual Health Campaign still popular - see link for more information Sexual Health Campaign News
Physiotherapy Self Referral Service launched 15 June 2015 - see link in further information
Pharmacies Minor Ailments - new prescription items now available. Please contact your local Chemist for more details - only takes a minute to complete a form, 1 stop shop.
We operate a Do Not Attend Policy - multiple failures to attend appointments without prior notification will result in Patient removal from our Practice due to a breakdown of the patient/Doctor relationship.
Patient Survey 2018 - Thank you to all our Patients that took part in our Patient Satisfaction Survey. 94% of our patients are happy with our GP Practice and would recommend our Practice to someone moving to the area. A very positive patient satisfaction survey - for. We continue to show are commitment to reviewing our telephone access with the introduction of new telephone system, and we have changed our morning telephone access, we will continue to monitor patient demand. It would be helpful if patients could ease the pressure on phone lines by ONLY phoning for test results between 2 - 4pm, by ordering repeat mediations online, or on our answer phone 91515315 or by dropping a note into reception. Many thanks.